Article

Better Data Can Help Some of the Problems in Healthcare Hiring: Three Blueprint Examples

It does not take a whole lot of complex workforce data to begin measuring staffing areas and improving hiring decisions that are directly tied to quality of care, outcomes, and cost management.

April 01, 2021

Article

Healthcare Learning Innovation: Reducing OB Risk with Simulation and Gaming

HealthStream and MedStar-SiTEL have developed an OB Risk program that uses interactive learning to help ensure competency. The OB modules contain gaming and micro-simulation techniques increase learning retention while developing critical thinking skills.

April 01, 2021

Article

Improving Provider Data Management Through Consolidation Creates Success

BJC’s story of operating a single database is not unheard of, but their system is more advanced than what most healthcare organizations use, making them stand out as a leader in the industry.

April 01, 2021

Article

Using the Healthcare Contact Center to Reduce Readmissions: Case Study

A leading Midwest Health Network was fined $2.5 million for excessive preventable readmissions. The contact center became an intentional, centralized resource for readmission reduction.

April 01, 2021

Article

Three Perspectives on Public Safety Through the Lens of Trauma

Public safety is a particularly pointed issue for orthopedic trauma surgeons. Any solutions that can be tried in an effort to reduce the awful impact of bad decision-making should be considered.

April 01, 2021

Article

Creating an Always Experience Requires Leadership: Healthcare Industry Perspective

In this complex world of healthcare, where leaders and staff are overwhelmed and begging us to “not add one more thing to their plates,” what is a coach to do when a CEO asks, “How can we help our staff and providers embrace the need for the ‘Always Patient Experience?’”

April 01, 2021

Article

Six Best Practices for Automated Provider Enrollment Programs: Case Study

The PhyMed provider enrollment team was able to break out of a cycle of low system utilization, excessive write-offs, and poor revenue cycle management. The following list of best practices recaps the action items that led to PhyMed’s having a more effective program.

April 01, 2021

Article

A Different Perspective: Current Healthcare Trends as Seen By a Trauma Surgeon

Current, well-publicized trends in healthcare delivery look different through the eyes of a trauma surgeon. Payment mechanisms, physician engagement, and patient satisfaction are seen through a very different lens.

April 01, 2021

Article

Expand Healthcare Business Skills and Promote Leadership Development with New Skillsoft Training

Skillsoft recently developed 242 new courses, available through HealthStream, in crucial business skills and leadership development.

April 01, 2021

Article

Best Practices in Hourly Rounding: White Paper

Establishing hourly rounding as an expected practice requires time, attention, and commitment on the part of not only frontline staff but hospital leaders to see results and reap the benefits in terms of HCAHPS improvement.

April 01, 2021

Article

Improving Communication at the Point of Care: Best Practices

Improving caregiver to patient communication will improve patient safety, care quality, and patient satisfaction, as well as increase workplace satisfaction, accountability, and retention.

April 01, 2021

Article

Shifting to High-Frequency/Low-Dose Learning in Healthcare: Best Practices

Switching from a focus on completion to competency is essential in today’s workplace, shares Greg Poland, Senior Product Manager, Learning and Development, HealthStream. While not all learning is suitable, some can be divided into different modules for easier digestion.

April 01, 2021

Article

Competency is Essential Throughout Every Healthcare Organization

Competencies ensure the right people at the right level of your organization are equipped to achieve optimal performance outcomes. Successful competencies align with the organizational goals and individual performance evaluations, and are used to build a coaching culture.

April 01, 2021

Article

Training and Education are Key to OB Risk Reduction

Why is it important to focus on OB risk reduction education? By 2013 the Lancet estimated that our maternal mortality rate was as high as 18.5 per 100,000, thus dropping us to 60th in the world.

April 01, 2021

Article

Best Practices for Healthcare Employee Engagement: Free eBook

Employee retention is becoming one of the most important issues for many healthcare organizations. We’ve combed through our current employee engagement eBook to find best practices you should put to work to hold on to your valuable staff.

April 01, 2021

Article

How Doctors Feel About Talking to Patients about Finances

Interviewed physicians indicated they were willing to have conversations with patients and their families around healthcare cost and coverage, but felt inadequately prepared to do so due to the vast array of plans and provisions that exist today.

April 01, 2021

Article

Will The Sun Continue to Shine on Physician Payments?

As we wait to learn about the future of the Affordable Care Act (“Obamacare”), what’s not known at this time is the potential impact of proposed changes on the continued operation of the CMS “Open Payments” database.

April 01, 2021

Article

Data Is Key For Credentialing, Privileging, And Provider Enrollment: Q1 2017 Provider Advisor

We believe organizations throughout the U.S. are struggling with the data involved in credentialing, privileging, and provider enrollment--this edition of Provider Advisor examines organizations developing effective solutions to data challenges in these areas.

April 01, 2021

Article

Training for Active Shooter in a Hospital: Best Practices

The times we live in call for a more active role in our personal safety and that of hospital patients and staff to be prepared for an active shooter.

April 01, 2021

Article

Turn Healthcare Workforce Data into a Strategic Asset: Three Examples

Healthcare leaders have a data problem. The sophistication and breadth of available healthcare workforce data continues to expand, but using that data in an effective way to make informed decisions is as difficult as ever.

April 01, 2021